GDPR Policy

At Primexar, we are committed to protecting the privacy and personal data of our users. This GDPR Policy explains how we collect, process, and safeguard personal data in compliance with the European Union General Data Protection Regulation (Regulation (EU) 2016/679).

1. Purpose of This Policy

This policy applies to all personal data collected through our website primexar.com, learning management system (LMS), and related services. It outlines your rights and our obligations when handling your personal data.

2. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent: When you have given clear permission for us to process your data.
  • Contractual necessity: When processing is required to deliver the services you signed up for.
  • Legal obligation: When required by law or regulations.
  • Legitimate interest: When processing is necessary for our legitimate business purposes, provided it does not override your rights.

3. Data We Collect

  • Identity Data: Name, email address, phone number, account information.
  • Usage Data: IP address, browser type, device ID, and activity logs on our LMS.
  • Financial Data: Payment details for course enrollments or subscriptions (processed securely via third-party gateways).
  • Cookies and Analytics: Information about how you interact with our site for performance and improvement purposes.

4. How We Use Your Data

  • Create and manage user accounts on our LMS.
  • Process payments and deliver course access.
  • Send important updates, notifications, or password resets.
  • Personalize your learning experience and support services.
  • Maintain site security and prevent fraudulent activity.
  • Comply with legal or tax requirements.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described above or to comply with legal obligations. When data is no longer required, it is securely deleted or de-identified.

6. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Ask us to temporarily stop using your data under certain conditions.
  • Right to Data Portability: Request your data in a machine-readable format to transfer elsewhere.
  • Right to Object: Object to data processing carried out under legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw your consent at any time for non-contractual data use.

7. Data Sharing and Transfers

We may share limited data with trusted third parties such as:

  • Payment processors (for secure transactions).
  • Hosting and analytics providers (for website performance).
  • Email marketing services (for communication and course updates).

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.

8. Data Security

We implement technical and organizational security measures such as:

  • Encrypted data transmission (SSL).
  • Secure password storage and authentication.
  • Restricted employee access to databases.
  • Regular system monitoring and vulnerability checks.

While we take strong precautions, no system is completely secure. You use our platform at your own discretion.

9. Cookies and Tracking

We use cookies and similar technologies to enhance site performance and user experience. You can adjust or disable cookies through your browser settings. For more information, see our Cookie Policy.

10. Data Breach Notification

In the event of a personal data breach, Primexar will notify affected users and relevant supervisory authorities within the timeframes required by GDPR.

11. Updates to This Policy

We may revise this GDPR Policy occasionally. Any changes will be posted on this page with an updated "Last Updated" date. We encourage users to review it periodically to stay informed about how we protect your information.

Contact Information

If you have questions, requests, or complaints about this GDPR Policy or your data, contact us at:

Email: support@primexar.com